How to reset your user password

You can reset the password manually for the employee, to do that please follow the steps below:
 

• Go to Settings -> Organisation -> Users -> double click on the employee in questions
• In the Details tab, click on the Reset button
• In the Password field type the new temporary password, for example, 123456789
• Tick the Force password change box
• Hit the Save button

The employee should be able to log in using the temporary password, the system then will force them to create a new password.