Creating an 'Admin' user

Within your environment, you may require users to have access to various areas within your environment. 

Any employee/manager that requires access to the main system, which includes areas such as 'Live Data', 'Manage', 'Work Records' and 'Employee Records' would need to be assigned as an 'Admin' user. 

To apply this to a user, you'll need to first access the settings via the cog in the top-right corner. Then, navigate to 'Organisation' then 'Users'.

From there, double-click on the relevant user profile for the employee. If the employee does not already have a user, select the 'Add User' button.

If this is a new user, select the relevant employee from the 'Is Employee' drop-down, their details should then populate within e-mail and username.

To assign a 'System/Admin' licence to them, you'd need to ensure that 'Admin User' is ticked - This will then open a new tab along the top of 'Admin Access'.

Before moving onto that tab, select 'Access'. Here is where you can enable what tags they'll be able see within the live screens.

Under 'Admin Access' you can define the areas in which they'll be able to access within your environment.

An explanation of each area can be found here: All Areas of Admin Access Explained – Chronicle Computing

One important thing to note with selecting the 'All Areas' option - This also selects the 'Disable Manage Exceptions' tick box, which will prevent them from clearing exceptions. Be sure to un-tick this if using this option.