Within Chronicle, you can look to send announcements to your employees, this can be sent to all employees, employees assigned to a specific tag or, a select few individuals. This will be received and viewable by the employee on either their Self Service or Chronicle Mobile App.
When sending the announcement, you can also attach a file which the employee will be able to view.
Upon receiving the announcement, the employee should receive an e-mail as well as a push notification if they are using the Chronicle Mobile App.
Using the Announcement Feature
To begin using the announcement feature, you'd start by selecting the employee(s) you wish to send the announcement to. This page should default the 'Tag' in the top-left to your 'All' tag, displaying all employees. You can change this to filter the list of employees so that you can select employees on a specific tag.
After selecting the tick box beside the employee(s) you want to send the announcement to a 'Send Announcement' button appears in the top-right.
Upon selecting this option, you'll then see an interface where you can begin typing the announcement as well as enable the 'Document' slider which will allow you to attach a document to the announcement which the employees will be able to view.
The employees that were selected will receive an e-mail notification as well as a push notification via the Chronicle Mobile App.
Email Notification
Push Notification
The employee can then view the announcement in further detail (or view the document) by logging into their Self Service through the browser or via the Chronicle Mobile App.
Self Service
When they login to their Self Service, they'll be able to find the announcement within the 'Announcement' tab by scrolling down below their timesheet. They can select the paperclip icon to download the document, once viewed they can then archive the announcement.
Chronicle Mobile App
Once logged in, they'll be able to locate any announcements by opening the menu in the top-left, then the 'Announcements' option. By selecting the announcement, they'll be able to download the document, view it in the app if the file format is supported, e-mail the document to themselves. Once done, they can delete the announcement.
Announcement Report
Within Chronicle, there is also a report you can use in relation to announcements that are sent. This report is called the 'Announcement Report'. This will allow you to view the announcement that was sent, see who this was sent too as well as see whether the employee have opened/archived the announcement.
Comments
0 comments
Please sign in to leave a comment.